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Description
With DJI Care, you can fly worry-free and enjoy protection against unexpected damage!
DJI Care Enterprise Basic (Mavic 3T) - 12 months extension code
With the DJI Care Enterprise Basic extension code, you can secure comprehensive protection for your DJI Mavic 3T for a further 12 months. During this period, you can exchange your defective device up to twice for a new or like-new replacement device - even in the event of accidents caused by yourself, such as crashes or collisions. This service therefore offers you similar benefits to insurance.
Important details
- The renewal code can be activated before expiry or within 15 days after expiry of the original DJI Care Enterprise Basic.
- The service is only available in the country or region where both DJI Care Enterprise Basic and the corresponding device were purchased.
- The maximum total duration of DJI Care Enterprise Basic is 36 months (12 months included with the device + 2x 12 months extension through this code).
- A service fee of €264 applies for each replacement.
Scope of service
Covered are damages caused by:
- User error
- Signal interference
- Collisions
- Accidents and crashes
Activation and instructions
After purchase, the code must be activated at https://service.dji.com/care/active in order to use the service.
Activation must take place on a desktop version of the website. Alternatively, you can activate the "desktop view" in mobile browsers such as Chrome or Safari.
Select "German" as the language and make sure that your device is already registered via the DJI Pilot App to avoid error messages.
Please note
This article only includes the activation code used to extend the DJI Care Service. All service claims and services must be handled directly with DJI.
After activation, cancellation of the Care Service is no longer possible.
For more information on the service conditions, please visit the DJI website https://www.dji.com/de/support/service/djicare-refresh.